Support

If you have questions, concerns, or issues with the software, documentation, or anything else (excluding complaints about POTUS) contact our Support Team through the various support channels. Or safe yourself the extra click and just email us at support@openboxes.com.

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Community Support

Bug Reports & Feature Requests

You can file bug reports on our GitHub issue tracker, and they will be addressed as soon as possible. Support is a volunteer effort, and there is no guaranteed response time.

If you need answers quickly, you can contact us about commercial support (see below).

Reporting Issues

When reporting a bug or requesting a feature, please include as much information as possible, including but not limited to:

  • Summary
  • Steps to reproduce
  • Screenshot(s)

Commercial Support

We offer commercial support, hosting, and consulting. Please email us at support@openboxes.com for more information.

Oliver